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Date Posted: 4/26/17

HVAC TECHNICIAN

Job description

Duties

  • Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
  • Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
  • Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
  • Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
  • Maintain proper stock, parts, tools, and safety equipment in the vehicle.
  • Maintain and submit monthly mileage log forms.
  • Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address.
  • Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
  • Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is need to correct.
  • Participate in company provided training opportunities on latest industry technologies.
  • Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).

Skills

  • Five to seven years experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.
  • Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
  • Excellent customer service skills with desire to exceed customer expectations.
  • Ability to work independently in a timely manner, making sure job is done correctly the first time.

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