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Date Posted: 4/24/16

General Manager – Facilities Management
Dr. Cool, in operation since 1999, is located on St. John in the U.S. Virgin Islands. It is a subsidiary of US Facilities, a Philadelphia headquartered, $100M + company which supports Class A facilities on campuses, distribution centers, manufacturing plants and provides infrastructure support for the transportation sector including roads, tunnels, bridges, and maritime substructures from
In 2013, the President of US Facilities, Jim Dobrowolski acquired Dr. Cool, now the leading provider of air conditioning design, installation and service for commercial and residential applications in the US Virgin Islands. The company has recently opened a showroom featuring the top names in high-end home appliances including Viking, Sub-Zero, Bosch, Miele, Thermador, Gaggenau, Mitsubishi Electric, Liebherr, Scottsman, Smeg, U-line and Breville and is expanding operations to St. Thomas. 
The company seeks a highly qualified, hands-on general manager to oversee its growing operations. Overall responsibilities will include the day-to-day operations of the business with profit & loss responsibility, employee management, mentoring and training, planning, scheduling, communicating with customers, reading and interpreting documents, implementing safety procedures and implementing quality control procedures. 
The General Manager will lead the business development function, represent the company at trade shows, community events, as well as be the key liaison interacting with other local island business partners as well as stateside strategic partners. 
In addition, the GM may, on occasion, be required to perform installation and maintenance services during times of heavy backlog. The GM must, therefore, have the necessary experience and desire to perform these duties as needed. 
Job Requirements- Four year college degree preferred
- Clear background check and drug test
- Four years management experience and/or assignments that demonstrate leadership ability
- Five years of technical HVAC experience/knowledge in service & repair, and installation of 
duct board, flexible duct, ductless split system experience, etc.
- Willing and able to train associates to develop their product knowledge/technical skills,
customer service skills and business literacy
- Must have knowledge of high end appliances to include those named above
- Ability to communicate and coordinate with customers and other trades
- Ability to read and comprehend construction documents
- Excellent written and verbal communications skills
- Competency in general computer applications; Windows, Word, Excel, etc.
- Must have an acceptable Motor Vehicle Record
- Must be able to provide proof of US work eligibility
- Prior success working in the USVI preferred

Expectations from Candidate Hired

Sustained profitable business performance – revenue growth and expense control
Mentor and tutor team members
Previous track record is important but the ability to listen and learn by working alongside employees and managers is key to this position’s success. Discovering what makes the Company successful and earning the trust of co-workers before making recommendations for improvement is critical in this Caribbean location.
Reporting relationships
The General Manager will report to Vice President, Corporate Strategy
Reporting to this position are:

General Manager for the Mitsubishi division
Director of Marketing, Public Relations and Business Development
Manager Service Delivery
The General Manager will be based at Dr. Cool’s new headquarters on St. Thomas, USVI.

Dr. Cool is an Equal Opportunity Employer.   
Jeff Newcomb
Executive Recruiter


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